BYOC Seat Selection “How To”

Please note: You must complete the ENTIRE process below in order to secure your seat selection. Transactions are timed, and seats will not remain in your cart beyond the allotted transaction time.  

  

Upon loading https://www.showclix.com/event/byoc-2019-seating type or paste your unique access code (check your seat selection e-mail for details on how to locate your code) into the box labeled “Reserve Tickets” at the right of the page and click “Submit” to unlock the seat map. You will then be able to select seats for every ticket in your order.   

 After the seat map loads, navigate to the desired section, row and seat and click on the desired seat(s) to add it to your cart. You can select all your seats at once or select a portion of your order and come back to reserve the rest of your seats later if you purchased more than one. 

Large black circles indicate structural columns 

Greyed out seats are unavailable for selection 

When you’re done choosing your seat(s), confirm your selection by pressing “Continue Reservation” at the bottom of the page. It will now be listed in the ticket overview. At this point you have the option to go back and edit your selection or add more seats.  

 Once you’ve finalized your selection(s), continue by pressing “Checkout” at the bottom of the page. 

  

On the following page you will be asked to assign each seat selected to a ticket holder in your confirmation. Please enter the name as First Name, Last Name. This MUST match the name(s) on your ticketConfirm by pressing “Continue ” at the bottom of the page. 

 

 On the next, confirm your name and all information, and then click “Complete Order” to complete your seat selection.   

 

Seat Selection Questions  

What if I bought tickets for my group? 

Your access code will allow you to select a seat for each of the BYOC tickets purchased in one order, regardless of level. You can select all the seats at one time or select a few* and come back later. *When only selecting seats for a portion of the tickets in your order, you must go through the ENTIRE seat selection process, otherwise your seats will not save. Exiting out before you complete the process does not suspend your transaction.  

What if I don’t choose a seat before the event? 

All users who didn’t choose a seat will be automatically placed.  The auto-assign will happen shortly before an event and confirmation emails will be sent out regarding your seat. Make sure to bring your confirmation to speed up the process of finding your seat 

Oh no, I need to move my seat! HELP! 

We will be allowing seat moves until July 1st. 1 swap will be allowed per seat/ per order. Please contact Showclix support with your seat move request. Please be aware, this is for seat moves, NOT ticket exchanges. Please have all order details ready.

Customer Care Email: [email protected] | Customer Care Phone: 1-888-718-4253 opt. 1 | Portal: https://www.showclix.com/customer-service

What’s an Air Wall? 

Air walls are movable wall sections in convention centers that can block off parts of the room/hall.   

 Where can I see an updated seat map? 

Thanks to our friends at QuakeCon Forums you can now view the map in real time. Please check https://www.quakecon.org/seat-map/