Ticketing FAQ

Registration for QuakeCon: Year of DOOM kicks off on Thursday, April 11th at 9am CT/10am ET. For more information on ticket packages, policies, and how to purchase, see below:

Ticket First, Seat Selection Later

NEW to QuakeCon! This year, ticketing will take place starting Thursday, April 11th at 9am CT/10am ET, and your ticket will secure your spot to select seats when we open up the Seat Map for space selection in May. Details for the seat selection process will be released at a later date

The return of the BYOC Shirt!

The QuakeCon BYOC T-Shirt is back!  The BYOC shirt is exclusively designed for our LAN party participants only, and is included in all BYOC ticket packages. Shirt size will be collected at checkout and shirts will be available for pick up on-site at the event only

 

Are all of the types of tickets for sale at the same time?  

Yes. This year all tickets types will be available starting on April 11th.

How many tickets are available?

There are just over 3,000 total BYOC seats available for reservation.  Included in that count, are 50 UAC VIP seat upgrade packages, 200 QuakeCon done Quick packages. New this year for our non-BYOC attendees: 100 General Admission QuakeCon done Quick tickets.

How many tickets can I purchase?

Up to ten (10) tickets can be purchased in a single transaction and UAC VIP packages are limited to (2) per transaction.

Are there additional fees?

There will be fees assessed for each ticket. Showclix will collect a $5 service fee plus 3% credit card processing fee per ticket. All tickets and fees are also subject to an 8.5% Texas state tax.  

Will Showclix be collecting multiple names for purchases that include multiple seats?

Yes! A name will be required for each ticket. Keep in mind, tickets are non-refundable and non-transferable, and names on each ticket should match that of your legal form of identification.

What is QuakeCon done Quick(QdQ)?  

QuakeCon done Quick is a fast pass to all the best events QuakeCon has to offer. Get the best seats in the house with early access through an exclusive line for the mainstage and evening events  and enjoy and exclusive hour in the exhibit hall on Saturday morning. BYOC QdQ also includes  second wave BYOC seat selection (after UAC, before standard BYOC) and a separate line for BYOC check in at the event.

Should I order both QuakeCon done Quick and UAC?  

No, it’s not necessary to purchase both packages for the same individual.  All the benefits of QuakeCon done Quick are included in the UAC VIP package.

Is there an age requirement for the BYOC?  

The minimum age requirement for the BYOC is 18 years of age. If you are under 18 years of age you will need a waiver and release of liability signed by a legal guardian or parent, and a parent or guardian must be with you at all times throughout the event. The waiver will be prompted during the ticket purchasing process, and a signature is required in order to complete your transaction.

I got my ticket, now I need a room!

Check out our information on room blocks and rates here: https://www.quakecon.org/lodging/

I got a ticket(yay!) but now I can’t attend(boo!)Can I get a refund? 

Officially no. All sales are final but you can email [email protected] and we can see if an exception can be made. NO PROMISES. 

OH NO! I made a mistake, what do I do?  

Whoops!  Please contact our customer support at 888-718-4253 or  https://www.showclix.com/customer-service

 

QuakeCon Offical Apparel Presale

When will I get my Official Apparel Presale items?

Official Apparel presale orders placed within the presale window (through June 14, 2019 at 11:59pm PST) will be shipped directly to you, in advance of the event. Domestic orders will arrive prior to the event.

Will the official apparel be available after the Presale?

Limited quantities of Official Apparel will be available on-site at QuakeCon.